Regency Homes Customer Service & Warranty Info
Sign-in below to access your homeowner portal powered by Buildertrend© to:
- Connect where it is convenient for you through the website or mobile app.
- Submit new warranty claims
- Add pictures to better describe the issues
- Message us regarding warranty items or questions
- Stay up to date on the warranty issues
- Approve work that is done when it is completed.
- Access to blueprints of your home as well as copies of other documentation you signed
throughout the construction process.
FOR EMERGENCIES: Call 402-895-9200. Please note: After hours, choose 8 at the prompts for emergency service.
*Emergency items include severe plumbing leaks, sewer backups for first 14 days of occupancy, plumbing freeze-ups, no heat in very cold weather, A/C in very hot weather, hazardous electrical problems (NOT tripped GFI outlets or breakers), or any circumstance that threatens your personal safety, new home or property.
We ask that non-emergency requests and routine maintenance repairs be submitted only at 60 days after closing date and 11 months after your closing date whenever possible. You will be reminded of these key dates as your home approaches them.
