Regency Homes Customer Service & Warranty Info
Sign-in below to access your homeowner portal powered by Buildertrend© to:
- Connect where it is convenient for you through the website or mobile app.
- Submit new warranty claims
- Add pictures to better describe the issues
- Message us regarding warranty items or questions
- Stay up to date on the warranty issues
- Approve work that is done when it is completed.
- Access to blueprints of your home as well as copies of other documentation you signed
throughout the construction process.
FOR EMERGENCIES: Call 402-895-9200. Please note: After hours, choose 8 at the prompts for emergency service.
*Emergency items include severe plumbing leaks, sewer backups for first 14 days of occupancy, plumbing freeze-ups, no heat in very cold weather, A/C in very hot weather, hazardous electrical problems (NOT tripped GFI outlets or breakers), or any circumstance that threatens your personal safety, new home or property.
We ask that non-emergency requests and routine maintenance repairs be submitted only at 60 days after closing date and 11 months after your closing date whenever possible. You will be reminded of these key dates as your home approaches them.
Over the years your family will build memory after memory in your new home.
It only makes sense that you feel secure with the builder of that home. Secure in the fact that your Omaha home builder can provide not only the optimum design and quality that you need, but also the lifestyle and neighborhood that your family deserves. Secure in the fact your builder has the stability and reliability to provide your family with a home that will last a lifetime.
Since 1961 Regency Homes has helped over 6000 Omaha families build their homes and neighborhoods. Our professional sale team and our in-house design and estimating team coupled with our experienced construction superintendents and trade contractor crews insure you of a high quality, long lasting home that is built to your needs and standards.